The employee claims slow internet and inability to open websites. Zabbix shows the host (WS-RYD-06) is 'up' but has two active 'average' severity triggers: 'Sustained CPU saturation (>80%)' and 'Memory pressure (<20% available)'. These resource constraints on the user's workstation are highly consistent with the reported symptoms of slow performance and difficulty accessing websites, even though network packet loss is low and stable. The issue is likely local to the user's machine rather than a network outage.