The employee claims slow internet and inability to open websites. Zabbix shows the workstation (WS-RYD-06) is 'up' but has two 'average' severity triggers: sustained CPU saturation and memory pressure. Additionally, the packet loss trend is rising, with a latest value of 1.03%. While the host is not 'down', the CPU/memory pressure and rising packet loss are consistent with a 'slow' experience and difficulty accessing websites, even if the 'internet' itself isn't down. The issue appears to be local to the user's workstation performance.